Please see our list of frequently asked questions below to assist you with your possible purchase. In addition, feel free to contact our sales department via our Contact page for any additional inquiries such as Affiliate Marketing.

General Questions

Does Social Media Limited require my account password?

We don’t require any password or access to your accounts. All of our likes and followers are built with no admin access necessary.

If I want to resell your services, what’s in it for me?

Get in touch with our sales department and tell us your line of business and enjoy the great opportunities of reselling our services.

Can Social Media Limited promote a post or a photo?

Yes! However, you’ll need to remove any privacy restrictions from your page prior to placing your order so that your photo/status updates are available to the public. Once that’s done, order any of our Fan/Business Page likes (top row of our Facebook pricing page) and supply the URL to your post or photo. We’ll take care of the rest!

Are these likes and followers added all at once?

All of our campaigns are “drip-fed”; our social media services take some time, and your new following will not appear overnight. Our smaller packages take between 1 and 2 days to complete, and our larger campaigns can take 30-60 days depending on the size of the campaign. These campaigns look very natural, and you will not receive a flood of likes or followers in a short period of time.

What payment options do I have?

All order payments are securely transacted using PayPal, Skrill, MasterCard, Visa, American Express, Amex, Diners, JCB, Discover.

Do I get a a money back guarantee?

Yes, our company does provide a 100% money back guarantee on all incomplete orders. However we have never failed to complete an order, so we are really reliable.

How can I benefit from this service?

Having very few “Likes” on Facebook and other social platforms can indicate that your product or website appears to be fairly new and not yet reputable. Social Media Limited increases your overall number of fans and rapidly increases your social network visibility with our large network of visitors. Studies prove that an increased social presence can also benefit website rankings and brand exposure.

Can I order more than one package?

Yes! You may also run multiple campaigns simultaneously (even of the same package), should you choose to do so.

Can I split my order between multiple pages?

Unfortunately we cannot split a single order between multiple pages. However, we do provide bulk discounts for these types of orders, reach out to us through our contact page with your goals, and we’ll give you a quote with your discount applied.

Why didn’t I receive an order confirmation?

Upon a successful order, PayPal, Skrill, MasterCard, Visa, American Express, Amex, Diners, JCB, Discover will return you to our website’s success page. At this time, our website will send a Social Media Limited order confirmation notice to your email address with an estimated delivery date. If you close the PayPal, Skrill, MasterCard, Visa, American Express, Amex, Diners, JCB, Discover window before it redirects you back to our website, you may not receive our order confirmation notice. Your order is still entered into our system, and we are hard at work. You will also still receive an order completion notice once we’ve finished promoting your page. However, if you’d still like an order confirmation notice, please reach out to us through our contact page so we can have one re-sent for you.

Does Social Media Limited offer any warranty?

Yes, we stand by our work with Free Replacement Warranty — if any of our likes or followers disappears, we will restore them, free of charge (this happens with less than 1% of our orders). We over-deliver on all of our packages to counter any natural drop-off.

Where can I see the status of my order?

We will send a message to the email address specified during checkout when your service is completed. If you do not see your likes after the specified amount of time on your order, please use our contact page to send us a message.

Is this service safe to use?

Social Media Limited will have no negative impact on your account’s good standing. We have never had a customer account banned or removed from using our services.

Are bulk orders discounted?

Yes, get in touch with our sales department and get some great deals for bulk orders.

How does this process work?

We have an extensive network of popular Facebook pages, websites, and PR contacts. Paired with our proprietary system, we can effectively promote your page to a wide audience. We will halt promotion once your page has met the quota that we’ve promised. Details about our network or our proprietary software is a trade secret.

Why hasn’t my order started?

Our service is run by humans; please give us a couple of days to kick off your order, as we do have an order queue, and all pages are manually promoted. We will do our best to complete your order within the estimated delivery time on our website. If you feel it’s been longer than a few days before you’ve seen movement, or if we’ve exceeded our estimated delivery date, please give us a shout through our contact page, and we’ll give you a status update.

 
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Facebook Questions

What’s the difference between “website likes” and “Facebook fans”?

“Fan/Business Page” likes are for Facebook fan pages only (example). Website likes are for website like buttons (example). If you’ve ordered website likes and your website does not currently have a Facebook like button, you can grab one from Facebook’s Social Plugin page. If you’ve ordered Facebook website likes, please make sure your Facebook like button is pointed to your homepage. If it is pointed to a fan page, your new total likes will not reflect in your like button. If you have a fan page box (example) on your website that is pointed to a fan page, or if you’re like button points to your Facebook fan page, you must order one of our “Fan/Business Page” packages, as we would be promoting a fan page, not a website URL. If you are unsure which package to order, simply reach out to us via our contact page, and we’d be more than happy to point you in the right direction.

Are these likes targeted?

Our standard services are worldwide likes and followers; this means you may receive users from various countries. We try to promote your page to an English speaking audience, but ultimately, we cannot control what kind of people want to like your page with this worldwide audience. We don’t offer support for targeted fans from other countries at this time, though we are hoping to release something like this in the future.

Are these real Facebook likes?

Yes. Our Facebook likes are real human accounts, and are not created with software or other illegal techniques.

 
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Twitter Questions

What’s your guarantee for maintaining a certain number of followers?

Since we deliver real follower it is normal to have a depletion rate of less than 1%. People unfollow for who know what reasons so this is possible. If you have a depletion rate of more than 5% of your followers we can replace all followers lost at no extra charge.

An average, how many Twitter followers can I get per day?

Our estimate is that you will get between 500 – 1000 followers/day until completion of order.

Does my account risk suspension?

Our methods comply with Twitter guidelines and we have dealt with thousands of accounts with none facing any suspension.

Do you require my account password?

No, only the URL link to your Twitter page is required.

 
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Instagram Questions

When will I start to see results when I make a order?

We’ll start focusing on your  account within 6  hours.

What method would you use to obtain followers?

Unlike many less trustworthy websites we don’t need passwords. You’ll start receiving fans immediately through our safe, secure, and proprietary techniques. Your Instagram account won’t be in danger.

How do you guys do this?

We broadcast your Instagram page though our proprietary networks to acquire real Instagram followers. We are one of the few on the internet that can achieve this without the need your your password!

 
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YouTube Questions

After placing my order how long do I have to wait for my views to start going up?

All you have to do is this, wait for a confirmation of your order from one of our staff members and within 24 to 48 hours and your YouTube views will start to increase.

As a YouTube Partner won’t my account risk being closed or suspended?

We have never had a case of any account we are working with being closed. We have worked with multiple YouTube Partner accounts. All our clients have received millions of views and yet not one account has been suspended to date.

Will I get likes, comments and subscribers from using your services?

No for the simple reason that we acquire the views by way of sharing through social media platforms. Viewers are not actually logging into YouTube to watch the videos.

How many YouTube views can I expect when I hire your services?

For our Drip Fed views you can expect 500-1500 views per days. Our Fast Views views runs at about 5000-15000 views per day.

Can you guys increase my YouTube views?

Yes we can increase your YouTube views to help your reputation and video ranking!

Will the views affect my Adsense campaigns?

No they will not our views are completely Adsense safe.

How do you guys provide the YouTube views?

We do not use bots or proxies. No methods are used that can get your account banned. We acquire the views by way of social sharing through multiple networks. This ensures all the views are real and thus cannot affect your account.

 
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Google Plus Questions

Can a single order be used on several website links?

No, each order is only usable on one website link. For more than one website you will need several orders.

Do any of the packages have instant results?

Google Followers start to come in as soon as we are done setting up for it. Usually within 12-24  hours. Once the project is started the process is gradual and unceasing.

What can I expect?

You can expect more Followers while your business gains credibility. Your search engine rankings will greatly improve thus making your business become visible online. This is the most important social signal to apply to your website as this is a clear indication of a site importance to Google.

 
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